Account Manager at Seco Tools managing customer relationships in the metal cutting sector. Driving strategic priorities through tailored solutions in Ann Arbor, Michigan area.
Responsibilities
Maintain a consistent onsite presence (4–5 days/week) to build trust-based relationships across customers & departments.
Understand customer needs and develop tailored account strategies to grow revenue.
Collaborate with Application Engineers and Project Engineers to deliver optimized tooling packages and services.
Promote Seco’s digital, productivity, and lifecycle service offerings.
Facilitate contract negotiations and ensure alignment with company goals.
Track account performance, forecast revenue, and report progress in CRM systems.
Provide customer feedback to improve product and service development.
Act as a Seco brand ambassador, upholding our values and principles in all interactions.
Requirements
Experience in the metal cutting industry, preferably in roles such as Production Manager, Project Engineer, or similar.
Strong project management skills with a track record of delivering results on time and within scope.
Must live within commuting distance.
Proven success in consultative or value-based selling.
Excellent communication and presentation skills across all levels.
Proficiency in CRM systems and Microsoft Office Suite.
Associate or bachelor’s degree in engineering, manufacturing, or business—or equivalent experience.
Familiarity with lean manufacturing, Six Sigma, or other continuous improvement methodologies is a plus.
Valid passport for occasional travel.
Benefits
Base salary with performance-based incentives.
Medical, dental, vision, and life insurance.
Paid vacation and holidays.
Strong 401(k) retirement savings plan with up to 8% auto/matching contribution.
Wellness incentives and paid volunteer days.
Tuition reimbursement and professional development support.
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