Solutions Architect designing scalable member - facing authentication systems for Cambia. Leading technical strategies for web and mobile experiences within a hybrid work environment.
About the role
- Solution Engineer at Salesforce for Nonprofits leveraging AI and CRM solutions for mission-driven organizations. Engaging with clients and designing technology-driven solutions for the NGO sector.
Responsibilities
- Discover and analyze individual customer goals and challenges
- Earn the 'technical win' by providing compelling customer presentations
- Respond optimally to RFXs
- Research and develop technical Points of View aligned with industry knowledge
- Design innovative solutions to address challenges on the Salesforce platform
- Present customized story-driven demonstrations
- Build and maintain relationships with sales team and primary contacts
- Provide customer feedback to product management and engineering teams
- Participate in training and certifications to acquire necessary knowledge
Requirements
- 7+ years of professional work experience, preferably in the non-profit sector or software industry
- Prior experience with technology and enterprise selling in the NGO space is highly desirable
- Excellent communication and presentation skills are a must
- Ability to take complex technology and explain it in a simple way
- Comfort addressing how technology can deliver value
- Proficiency leading discussions with organizational leaders and individual contributors
- Technical expertise in CRM, AI, Analytics, Business Intelligence, Digital Marketing, or Community Engagement
- Salesforce Admin 201 and Nonprofit Cloud Consultant certifications preferred
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
- Paid parental leave
- Life and disability insurance
- Employee stock purchasing program
- Medical, dental, and vision coverage
- Mental health support
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