IT/Software Procurement Manager executing sourcing strategies and leading cross - functional teams at Manulife. Responsible for negotiating contracts and driving supplier selection.
About the role
- Manager responsible for IT vendor and contract management, driving strategic sourcing for the enterprise. Collaborating with IT leadership and Procurement to optimize vendor performance and compliance.
Responsibilities
- accountable for the strategic and operational management of IT vendors and contracts across the enterprise
- owns the full vendor contract lifecycle- including sourcing support, renewals, negotiations, amendments, and terminations
- drives vendor governance, mitigates risk, optimizes cost, and informs strategic sourcing decisions across the IT portfolio
- manage the full lifecycle of IT vendor contracts, including onboarding, renewals, renegotiations, amendments, and terminations
- collaborate with IT Business Owner(s) to lead contract renewal planning and execution
- act as the primary point of contact for assigned IT vendors
- define and enforce IT vendor governance standards
- monitor vendor performance against contractual obligations, SLAs, and KPIs
- partner with IT leaders to understand technology needs, roadmap changes, and service requirements
- support vendor rationalization efforts and termination planning
- provide executive recommendations on vendor strategy, renewal posture, negotiation levers, and risk mitigation options
Requirements
- Bachelor's degree required
- Supply Chain Management, Engineering, and / or Economics / Business focus
- Master's degree preferred
- Business focus
- Eight (8) years or more in Sourcing or Procurement / Finance Related required
- Strong product background and/or industry knowledge advanced required
- Knowledge and experience with Microsoft Office (word, excel, powerpoint, outlook) advanced required
- ISM Certified Professional in Supply Management (CPSM)
Benefits
- comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
- paid time off for vacation, illness, bereavement, family and parental leave
- tax-advantaged 401(k) retirement savings plan
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