Hybrid CRM Executive

at Rightmove

• Job title: CRM Executive
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• B2B CRM Executive developing digital marketing campaigns for Rightmove's Partners. Collaborating with teams to optimize customer journeys and reporting on campaign impacts.

Responsibilities

• Work closely with the CRM & Partner Marketing Managers to execute digital marketing campaigns, delivering against business objectives, helping our customers grow and supporting our sales effort.
• Responsible for campaign management, overseeing the CRM calendar, collaborating with stakeholders to ensure timely receipt of briefs, enabling on-time deployment and delivering an exceptional customer journey for our Partners.
• Challenge and optimise communication briefs and spot opportunities to increase conversion.
• Work with the CRM Manager and Partner Marketing Managers to create effective audience segments.
• Code emails using pre-built modules - opportunity to develop HTML & CSS skills and become an email building expert.
• Own the QA and proofing process by carrying out rigorous testing to ensure the highest quality and most effective delivery of campaigns.
• Demonstrate the impact you’ve made by measuring results and reporting on the key metrics for your campaigns.

Requirements

• Experienced with a marketing automation tool such as Adobe Campaign preferred, but not essential.
• Experienced with coding emails in HTML & CSS is not essential, but a keenness to learn and troubleshoot is desirable.
• Ability to own multiple projects at one time, shifting focus and changing priorities to deliver in a fast-paced environment.
• A self-starter meaning you can plan a project from end to end without breaking a sweat, easily dividing big goals into small steps and hitting every deadline.
• Data-driven and marketing focused, keen to learn about data models & getting the best out of our database.

Benefits

• Competitive compensation package.
• Cash plan for dental, optical, and physio treatments.
• Private Medical Insurance.
• Pension and Life Insurance.
• Employee Assistance Plan.
• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
• Contributory stakeholder pension.
• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
• Paid leave for maternity, paternity, adoption, and fertility.
• Travel Loan, Bike to Work scheme, Rental Deposit Loan.
• Charitable contributions through Payroll Giving and donation matching.
• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts, and more.