People Operations Manager overseeing HR systems and reporting for Unilever’s Wellbeing Collective NA. Supporting compliance, benefits, and payroll operations in a fast - paced environment.
About the role
- People Process Transformation Specialist at ResMed focusing on Workday system support and continuous improvement initiatives. Engaging with stakeholders to enhance operational efficiencies in HR processes.
Responsibilities
- Act as the first-level Workday system support for the PSS team (e.g., troubleshooting process navigation, business process stuck points).
- Execute and manage EIB (Enterprise Interface Builder) loads for mass data transactions (e.g., spot bonuses, job changes, bulk updates).
- Identify recurring Workday adoption challenges and recommend solutions to improve system usability and efficiency.
- Analyze existing operational workflows to identify inefficiencies or process gaps.
- Gather requirements through discussions with Team Leaders, SMEs, and Specialists regarding operational challenges or system barriers.
- Propose small-to-medium process improvements and support the design of future-state workflows.
- Collaborate with Quality & Training SME and COEs to drive adoption of improvements, including process documentation.
- Drive critical continuous improvement projects simultaneously to achieve operational efficiency and global standardization.
- Track, monitor and report continuous improvement initiatives using basic project management practices (e.g., action logs, milestone tracking).
- Perform regular audits of case management activities and Workday transactions to ensure high data integrity standards.
- Flag systemic data issues early and work with relevant partners (e.g., Rewards, Payroll, People Systems) for corrective actions.
- Work with Quality, Training Process SME to identify training needs and conduct relevant training on timely manner.
- Support reporting needs related to continuous improvement initiatives, providing data-driven insights and trend analysis.
- Engage independently with internal stakeholders (e.g., Team Leaders, SMEs, COEs) to validate improvement ideas and deliver solutions.
- Know when to escalate more complex system issues to People Systems team and Regional teams appropriately.
- Maintain strong communication and relationship management across multiple stakeholders while balancing competing priorities.
Requirements
- 2–3 years of experience in People Operations, HR Shared Services, HR Technology, or equivalent process-focused roles.
- Strong user-level knowledge of Workday, with an understanding of business processes, navigation, and basic troubleshooting.
- Experience with EIB load management and bulk data transactions (preferred).
- Demonstrated success leading or contributing significantly to process improvement initiatives.
- High attention to detail, data accuracy, and operational discipline.
- Strong written communication, documentation, and reporting skills.
- Proven ability to manage multiple projects, tasks, and priorities independently and effectively.
- Collaborative mindset with strong stakeholder engagement and relationship management skills.
- Exposure to basic automation (e.g., Excel macros, workflow optimization tools) is an advantage.
Benefits
- Health insurance
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
HR People Services Leader overseeing HR operations and service delivery for APJ at HPE. Leading high - performance teams and driving process improvements in a hybrid working environment.
HR Analyst at Altera&Ocyan ensuring compliance with regulations and supporting payroll processes. Involved in recruitment, documentation control, and assisting employees with HR matters.
Buying Assistant assisting buyer for Free People with product assortment for retail, direct and wholesale businesses. Ensuring merchandise flow and accuracy with operations support.
HR Intern assisting with People Analytics tasks at Henry Schein. Contributing to health improvement projects in Brazil.
Human Resources Assistant contributing to HR projects and recruitment processes at Coatex. Supporting legal aspects and maintaining relationships with schools and interns in France.
Intern in People Operations at roadsurfer providing insights into HR management and supporting key projects. Collaborating with the team to manage contracts and communication with service providers.
Strategic HR partner enhancing talent and employee experience at Quebec City Airport. Collaborating with unions and stakeholders for positive workplace relations and program deployment.
Junior People Operations Partner supporting employee lifecycle and managing office experience in a fast - growing AI startup. Championing People data and contributing to a fantastic workplace in Madrid.
APAC Regional People Director at Tala responsible for HR leadership across India, Philippines, and Vietnam. Driving people strategy and organizational effectiveness in a hybrid work environment.