Field Account Manager responsible for managing existing customer accounts for LexisNexis Risk Solutions. Driving growth through client engagement and retention strategies in a B2B environment.
Responsibilities
Meet and exceed sales targets as set by the Sales Director
Manage and retain an existing portfolio of accounts, ensuring protection and growth of base revenue
Develop and execute customer account plans and retention strategies
Identify upsell and cross‑sell opportunities through gap analysis and insight‑led selling
Build strong relationships with multiple stakeholders across customer organisations
Support new business activity alongside Business Development Managers, including client meetings, demos and on‑site visits
Maintain accurate CRM records, forecasting and pipeline management
Collaborate closely with sales support, technical and implementation teams to deliver customer success
Requirements
Proven experience meeting or exceeding sales targets in a B2B, SaaS, data or technology‑led environment
Strong experience managing and growing key customer accounts
Excellent communication, negotiation and stakeholder management skills
Strong organisational skills with the ability to manage time, priorities and forecasts effectively
Comfortable working in a team‑based, collaborative sales environment
Proficiency with CRM systems and sales tools
Open to learning and self-development
Benefits
Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work
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