Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
About the role
- IT&D Business Analyst driving activation of strategic initiatives at Reckitt's manufacturing site. Collaborating with global teams to implement global standards for business, process, data, and technology.
Responsibilities
- Drive the activation of strategic IT&D initiatives and ensure successful deployment of global programs at the factory.
- Act as the key link between site leadership and stakeholders.
- Support health & hygiene factory transformation by working closely with leadership to implement global standards for business, process, data, and technology.
- Ensure local needs are addressed while contributing to innovation programs.
- Monitor IT support services, manage communications and escalations during critical issues, and maintain a stable factory IT ecosystem.
Requirements
- Minimum 3 years of experience in a relevant industry, ideally in manufacturing, IT, or digital transformation.
- Experience managing or supporting IT systems within an operational or factory environment.
- Experience working with cross-functional teams and engaging stakeholders at multiple levels.
- Experience delivering or supporting digital, automation, or Industry 4.0 initiatives.
Benefits
- Parental benefits
- Employee Assistance Program to promote mental health
- Life insurance for all employees globally
- Global share plans
- Short-term incentives to recognise, appreciate and reward your work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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