Head of Account Management overseeing a team at Axians, a digital transformation leader. Responsible for strategic planning and client relationship management in IT services.
About the role
- Account Manager managing a key portfolio of real estate agents for Renowned, a platform for Local Expert Marketing. Proactively engaging with clients to retain subscriptions and enhance online presence.
Responsibilities
- Be the lead point of contact for your portfolio real estate agents
- Proactively contact customers who are current Renowned clients nearing the end of their contract and help them see the value in retaining their Renowned subscription - negotiating to renew or extend their contracts
- Educate your customers on how to get the most out of our online digital and marketing products and train them on how to boost their online presence
- Meet and exceed monthly sales targets and weekly activity KPIs
- Relay market trends to your customer and take on customer feedback to pass onto the Product team
Requirements
- Experience in an Account Management role in digital media, SaaS or Real Estate
- Excellent verbal and written communication skills to clearly convey information to clients via phone, email and Zoom meetings
- Experience with Hubspot or other CRM highly preferred
- Highly organised
- Fun and dynamic personalities suit this awesome team!
Benefits
- Competitive salary and benefits
- A culture defined by high performance, innovation and fun
- Hybrid working
- On top of your usual leave entitlements, we offer 2 wellness days a year + 1 day birthday leave
- Hackathons: We are proud of our hackathon culture and host hackathons every year where the whole company gets involved!
- Learning and Development: Whether it's a short course, conference, or even a book that will help you with your learning and development, we have a healthy training budget in place for staff so you can continually learn and grow
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Account Manager responsible for client portfolio development and satisfaction at Axians AG. Collaborating closely with internal teams and ensuring high service quality.
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