Digital Innovation Manager driving AI applications and process automation in a leading creative agency. Focused on training staff and developing digital strategies for innovation and efficiency.
About the role
- Lead the Azure Practice at Rackspace Technology, driving cloud solutions and technical development. Engage with clients to ensure delivery excellence and technical leadership.
Responsibilities
- Act as the hands-on technical authority for your practice, capable of validating architecture, delivery approaches, and project estimations.
- Lead technical assurance (TQA) on in-flight projects to confirm quality, standards alignment, and business outcomes.
- Personally lead resolution of complex technical escalations, setting the standard for problem-solving within the team.
- Serve as the primary technical point of contact for major clients during delivery.
- Own the technical vision and development roadmap for Azure cloud capability.
- Build and maintain a technology radar to track technologies, frameworks, innovations, emerging patterns, and AI integration opportunities.
- Define and execute skill development and certification programs for your consultants.
- Maintain a repository of case studies, engagement histories, and best practices to showcase technical excellence.
- Drive AI adoption in delivery to demonstrate speed, innovation, quality, and customer outcomes.
- Partner with sales and pre-sales teams to support them in sales engagements, from solution design, bid and RFP phase to delivery project closure.
- Deliver technical presentations, discovery workshops, and executive highlights to demonstrate leadership and vision.
- Lead, mentor, and inspire consultants and architects to develop their technical skills and advance their careers.
- Promote a culture of technical curiosity, continuous learning, and innovation.
- Build cross-practice and cross-region (EMEA/EG/DACH/US/IN) collaboration and knowledge-sharing across Professional Services.
Requirements
- Proven deep technical expertise in Azure.
- Knowledge of at least one programming languages and its frameworks, including CI/CD tooling (Python, Java, .NET, TypeScript)
- Track record of building technical practices or capability teams within a consulting or Professional Services organization.
- Strong pre-sales experience, including bid support, solution shaping and presentation, and estimation validation.
- Exceptional communication skills with the ability to engage both technical and executive audiences.
- Experience with AI technologies and their application to professional services delivery.
- Demonstrated ability to balance hands-on technical leadership with strategic people and practice management.
Benefits
- Equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic
- If you have a disability or special need that requires accommodation, please let us know.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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