Technology Consultant providing technical support and solutions for clients at Hewlett Packard Enterprise. Responsible for maintaining effective customer relationships and delivering technology solutions.
About the role
- Consultor de Campo e Negócios II connecting franchisors and franchisees in retail operations. Enhancing operational excellence and standardization across franchises.
Responsibilities
- Serve as the primary link between the franchisor and the franchisees in your region, ensuring brand standardization and operational excellence across stores.
- Monitor performance indicators (sales, profitability, average ticket, PA (items per transaction), PM (average price), inventory coverage, etc.) and propose action plans focused on continuous improvement.
- Perform analysis and negotiation aimed at reversing sell-in issues.
- Conduct regular store visits across the network to align processes, deliver operational training and provide business support.
- Support franchisees in managing the point of sale, contributing to operational efficiency, team development and customer experience.
- Ensure the execution of commercial campaigns and marketing strategies defined by the franchisor.
- Act as a strategic partner to franchisees, positively influencing their results and strengthening relationships across the network.
- Participate in the process of opening new stores and implementation trainings when required.
- Monitor franchisee financial performance through analysis of the income statement (DRE) and cash flow.
- Act as a training multiplier within franchises, based on the rollout of action plans implemented with franchisees.
- Work on multidisciplinary projects with key interface areas: Commercial, CSC (Customer Service Center), IT, Franchising, Marketing (MKT), Visual Merchandising (VM), GC and Training, driving improvements and new perspectives for franchise channel processes.
Requirements
- Previous experience in retail operations, preferably in franchise networks.
- Experience managing performance indicators and analyzing results.
- Availability for frequent travel.
- Active driver's license (CNH).
- Bachelor's degree in Business Administration, Commercial Management, Marketing, Engineering, Economics or related fields.
- Availability to cover the Northeast region of Brazil.
- Intermediate Microsoft Office skills.
- Experience reading and analyzing the income statement (DRE), sell-out, inventory and operational indicators.
Benefits
- Health insurance
- Dental insurance
- Transportation allowance
- Meal voucher
- Factory cafeteria
- Wellhub (employee wellness benefits)
- Study incentive (after 1 year with the company)
- Birthday day off
- Discount on Havaianas products
- Payroll-deductible loan
- Alpaprev – private pension plan
- Life insurance
- Funeral assistance
- Baby kit (for pregnant employees)
- Profit-sharing
- Childcare assistance
- Discount on medications at partner pharmacies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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