Quata provides Virtual Machines and other Cloud Computing Services in local currencies for developers and startups to deploy backend applications, train machine learning models, and self-host open-source software like MongoDB.

Quata

analyst

Quata is a cloud infrastructure provider focused on enabling African developers and enterprises with affordable, secure, and locally accessible cloud services. It offers virtual machines, object storage, private networking, managed databases, ML/AI services, edge networking, and deployment tooling (Qube) with CI/CD and one-click apps, while supporting local payment options to lower barriers for emerging-market businesses.

• Conduct price, margin and financial impact analyses by customer, channel and product.
• Prepare commercial performance reports and propose pricing adjustments.
• Execute price approvals and adjustments in the system according to strategic actions.
• Support the commercial team in negotiations, price positioning and customer segmentation.
• Ensure compliance with the commercial policy by reviewing customer classifications.
• Identify opportunities to improve price and profitability indicators.
• Update price lists and sales partners' inventory information.
• Act as a business partner to the commercial team.

Pricing Analyst II

Pricing Analyst conducting price analysis and supporting commercial teams in determining pricing strategies. Collaborating to enhance profitability through effective pricing adjustments and reports.

• Ensure the implementation and execution of the Company's strategies, turning data into business opportunities to secure the presence and performance of the product mix at points of sale.
• Support the execution and monitoring of Trade Channel strategies: analyze, track and engage with the Company to achieve the year's targets.
• Support Mix management by Channel and Area: monitor and ensure that the required product mix advances in a structured way according to product, area and channel strategy in line with company guidelines.
• Collaborate with area leadership and the commercial team to expand the offering according to regional opportunities and trends.
• Analyze and contribute insights: collect, analyze and interpret sales (BI) and channel performance data, as well as competitor information, transforming data into strategic recommendations.
• Present insights to optimize retail execution and to expand coverage and profitability.
• Support activities for special Trade Channel projects such as promotional dates, seasonality, content for APAS (trade fairs), content for industry magazines, active participation in Results Meetings, etc. Monitor the performance of initiatives and suggest adjustments to ensure better results.

Trade Channel Analyst I

Analista Trade Canal I at Quatá ensuring business strategies are executed by transforming data into opportunities. Responsible for monitoring channel strategies and supporting product mix management.

customer-support

• Manages the portfolio of orders for the Head Office and branches, monitoring the entire process for release to pick order generation and invoicing according to the daily schedules.
• Monitors orders for retail chains with logistics penalties and Fill Rate requirements, arranging deliveries directly with distribution centers.
• Conducts daily alignments with Production Planning and Control (PCP) for possible changes, including both advances and postponements due to delivery schedule needs.
• Tracks orders from their actual entry through to customer delivery via the logistics area, monitoring and addressing operational issues when necessary.
• Acts as the focal point for information related to sales orders through to final delivery for the Business Unit customers.
• Prepares reports and demonstrative charts on the area’s performance.

Customer Service Analyst II

Customer Service Analyst responsible for managing order processes and customer support at Quatá. Handling logistics, customer queries, and ensuring timely order delivery.

• Contribute to posting accounting entries for invoices of consumable materials and service providers by analyzing and verifying various taxes (PIS, COFINS, CSLL, IR, ISS and INSS) in internal controls for cost centers, internal orders by department and accounting records in the management system.
• Support the company’s proper accounting close by generating general ledger reports and performing account reconciliations through the ERP system.
• Issue invoices and ISS (service tax) guides, observing the nature of the operation and legal requirements, and file invoices and documents to support company operations and maintain document control.
• Perform the closing of direct and indirect tax calculations by reviewing fiscal documents and submitting ancillary obligations.
• Initiate and monitor processes with tax authorities related to the cancellation of improperly assessed taxes.
• Record tax ledgers for tax calculations, goods entries and exits, fixed assets, and inventory records using the computerized system to comply with tax legislation.
• Provide information to support management decision-making by preparing management reports and analyzing and consolidating accounting reconciliation data.
• Assist internal and external audits by providing requested information and documents and clarifying queries to facilitate auditors’ work.
• Monitor the company’s tax status by periodically obtaining municipal, state and federal negative certificates to maintain tax compliance.
• Respond to inspections by competent authorities by providing required information to preserve legal and tax compliance, ensuring submission of requested documentation and clarifications to tax authorities.
• Keep up to date with changes in tax legislation through subscriptions to specialized publications and internet research, ensuring tax controls and records remain compliant.
• Review legal changes to verify whether they are implemented in the company’s tax management system and take appropriate action if they are not.
• Support management regarding the company’s tax transactions, demonstrating impacts on operations and identifying opportunities to optimize costs and assess risks.

Tax Analyst II

Accountant at Quatá responsible for managing tax documentation and financial reporting processes. Collaborating with internal teams to ensure compliance with fiscal regulations.

• Realizar atendimento aos clientes via telefone, e-mail, chat ou outros canais disponíveis, identificando, registrando e resolvendo dúvidas e reclamações de forma eficiente e cordial.
• Acompanhar pedidos de vendas desde a entrada na carteira, como prazos de pagamento, preços e descontos. Agendar pedidos conforme necessidade das redes, utilizando os portais, acompanhar a efetivação das entregas.
• Manter registros precisos de todas as interações com clientes no sistema da empresa, monitorando e garantindo o cumprimento de prazos e níveis de serviço (SLAs).
• Interface com outros departamentos para solucionar problemas rotineiros.
• Manter-se informado sobre o mercado em que atua, através de pesquisas, contatos, leitura especializada, acessos à Internet, etc., e atualizar o superior para eventuais providencias.
• Orientar a equipe comercial com as previsões de datas de entrega dos pedidos, enviando diariamente a programação das rotas enviadas para logística, orientando também as datas que devem ser negociadas as entregas dos novos pedidos, de acordo com o plano de produção e disponibilidade de estoque.
• Dar suporte na elaboração de relatórios e mapas demonstrativos sobre o desempenho da área
• Oferecer suporte proativo aos clientes, antecipando possíveis demandas e propondo soluções, e a partir dos feedbacks dos clientes, sugerir melhorias em produtos, serviços ou processos.

Assistente de Customer Service

Customer Service Assistant providing support to clients at Quatá by managing orders and resolving inquiries. Ensuring client satisfaction through efficient communication and problem-solving.

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5 jobs found

Pricing Analyst II

Quata

Trade Channel Analyst I

Quata

Customer Service Analyst II

Quata

Tax Analyst II

Quata

Assistente de Customer Service

Quata