Business Analyst II in Kroll's Support Operations, performing analysis and project management for U.S. business stakeholders. Collaborates with teams in a hybrid work environment and improves service efficiency.
About the role
- Business Analyst supporting ERP and data solutions for a sustainability consultancy. Collaborating with teams to enhance systems and improve data processes while focusing on NetSuite and future ERP migration.
Responsibilities
- Build and maintain reports, saved searches, and dashboards
- Help structure, clean, and validate data
- Contribute to workflows and automations
- Support teams in the effective use of the ERP, with training and guidance
- Consolidate data from multiple sources & tools (ERP, Staffing, CRM, HR)
- Update and maintain dashboards and reports
- Ensure data accuracy, consistency and reliability
- Analyze business data (financials, projects, staffing, etc.)
- Provide actionable insights to support decision-making
- Identify repetitive/manual tasks
- Implement simple automations (e.g., n8n or similar tools)
- Leverage AI tools (ChatGPT, Claude, etc.)
- Act as a bridge between business and systems
- Document processes and business needs
- Assist in system setup and migration tasks
Requirements
- 3–6 years of experience in business analysis, ERP, data/reporting, or similar roles (consulting, audit, or corporate)
- Master’s degree or equivalent experience in business, engineering, or data-related fields
- Hands-on experience with an ERP system; experience with NetSuite is a must
- Strong data skills: advanced Excel knowledge and experience with BI tools (Tableau, Power BI or similar)
- Interest in systems improvement, automation, and AI tools (ChatGPT, Claude, etc.)
- Autonomous, rigorous, proactive, and transparent
- Curious, adaptable, hands-on, and solution-oriented
- Strong communication skills in English and French. Additional languages are a plus.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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