Customer Program Management Analyst role at Celestica managing customer orders and delivery issues. Building relationships and communicating customer requirements with internal teams to ensure timely deliveries.
About the role
- Business Analyst at Allianz Global Investors managing system requirements and project execution in Taiwan. Collaborating with stakeholders and vendors for effective system operations and enhancements.
Responsibilities
- Gathering and analyzing system requirements from business stakeholders and work closely with external vendors to validate and finalize requirements
- Collaborating across departments to align requirements, consolidate information, and drive system enhancements and project execution
- Serving as the project owner, responsible for project planning, scheduling, resource allocation, and risk management to ensure projects are delivered on time
- Managing vendors, including vendor evaluation, contract execution oversight, service quality management, and progress tracking to ensure delivery quality and timelines meet expectations
- Supporting system implementations, including requirements validation, user acceptance testing (UAT), and go‑live support
- Managing the daily operations and ongoing maintenance of systems
- Handling system incidents by coordinating with internal teams and external vendors to identify root causes and drive issue resolution
Requirements
- Minimum of five years of experience in IT or business analysis roles within the financial services industry
- Strong cross‑functional communication and collaboration skills
- Self‑driven, with the ability to proactively identify issues and propose effective solutions
- Solid understanding of onshore fund transfer agency system processes
- Hands‑on project management experience, with the ability to independently lead system implementation initiatives
- Familiarity with .NET, C#, and Python, as well as AI or automation tools; capable of performing system analysis and application development
- Proficient in SQL (SQL Server and/or Oracle) with practical database experience
- Experience with ETF‑related systems is a plus
- Experience in system management for offshore fund master agents and omnibus account platforms is a plus
- Relevant financial licenses or certifications (e.g., securities investment trust, securities sales licenses) are preferred
- AI skills: Generative AI, SQL, Software Development Life Cycle, Cloud Technology, CoPilot
Benefits
- A dynamic office culture that supports flexibility and collaboration
- Access to pension, retirement, and/or savings plans as applicable to the work location
- Company share purchasing plan
- Mental health and wellbeing programs
- Career opportunities within the entire Allianz Group
- Comprehensive learning and development offerings, including certifications and professional qualifications
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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