Functional Analyst analyzing and documenting business and regulatory requirements for technology services in Lisbon. Collaborating with stakeholders and technical teams to ensure effective communication and understanding.
Responsibilities
Gather, analyze and document business and regulatory requirements with internal stakeholders (business, risk, compliance, operations) and external stakeholders (participants, ECB, regulator)
Translate functional and non-functional requirements into specifications understandable by technical teams (architecture, development, QA)
Support the definition of business rules, SLAs/SLOs, exception scenarios, incident management and regulatory/operational reporting
Prepare and maintain functional documentation (use cases, flows, high-level data models, business manuals)
Define and validate acceptance criteria, assist in creating certification and business test cases, and participate in pilots with users/participants
Facilitate continuous communication between the business and technical teams, helping clarify questions and manage expectations
Requirements
Bachelor's degree in computer engineering or a related field
Proven experience as a business analyst (required)
Demonstrated experience as a business analyst, particularly in payments or mission-critical financial systems
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