Senior Business Analyst responsible for translating client needs into specifications. Supporting product implementations while collaborating with project teams and stakeholders at Equisoft.
Responsibilities
Lead requirements gathering sessions with client stakeholders to document business needs and translate them into detailed functional specifications.
Work closely with technical leads, developers, and Delivery Managers to ensure client requirements are accurately reflected in the implementation configuration.
Support solution design by analyzing client workflows and identifying the optimal configuration approach for Equisoft/Sync, Illustrate, and Apply.
Coordinate and facilitate User Acceptance Testing (UAT), including preparation of test cases, defect tracking, and formal sign-off activities.
Act as the primary point of contact for client business stakeholders throughout the implementation lifecycle, managing expectations and communications.
Prepare and maintain functional documentation including business requirement documents, configuration specifications, and traceability matrices.
Identify, document, and escalate risks, issues, and scope changes, collaborating with the Delivery Manager to maintain delivery integrity.
Participate in project planning activities, including sprint planning, stand-ups, and delivery milestone reviews.
Create and maintain Jira tasks throughout the project lifecycle, collaborating with the Delivery Manager and technical leads to track progress and delivery commitments.
Requirements
Technical Bachelor's Degree in Software Engineering or Information Technology or a college diploma
5 years or more in a Functional or Business Analyst role
Minimum of 2 years' significant work experience in the insurance and finance sector
Proven ability to gather and document complex business requirements with attention to detail
Strong analytical skills with proficiency in data analysis and the ability to interpret complex data sets.
Excellent oral and written communication skills in French and English.
Experience with Agile practices
Implementation or professional services environment
Exposure to AI tools for business synopsis
Benefits
Medical
Dental
Retirement Plan
Telemedicine Program
Employee Assistance Program
Flexible hours
Educational Support (LinkedIn Learning, LOMA Courses and Equisoft University)
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