Hybrid Operations Analyst – Pensions

at Quanta Previdência

• Job title: Operations Analyst – Pensions
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Florianopolis, Brasil

About the role

• Analista de Operações na Quanta Previdência Cooperativa gerenciando processos previdenciários e assegurando conformidade e eficiência nas operações. Você lidará com institutos e benefícios, garantindo precisão e eficácia.

Responsibilities

• As a Pension Operations Analyst, you will play a key role in managing and executing processes, ensuring accuracy, compliance and efficiency.
• Your responsibilities will include: Benefits and Plan Management: Accurately execute activities related to plans and benefits, including redemptions, portability (incoming and outgoing) and benefit grant processes.
• Perform detailed calculations for redemptions, benefits to be granted and benefits already granted, ensuring accuracy in transaction confirmations and annual adjustments.
• Process and provision funds for payroll related to plans and benefits, ensuring timeliness and correctness of amounts.
• Identify and reconcile balances in participant and entity accounts, especially in portability processes.
• Risk Management and Insurance Contracts: Operate risk coverage activities with insurers, including requesting habilitation and analyzing benefits.
• Ensure compliance with risk acceptance policies and insurance contracts, proactively identifying and managing potential improvements.
• Compliance and Reporting: Prepare, make available and review reports and information to meet legal obligations (DE, DSI, REINF, DIRF, Income Statements), with close attention to detail and deadlines.
• Processes and Continuous Improvement: Execute the annual contribution adjustment process, collaborating with external stakeholders such as insurers and advisors.
• Manage the implementation of proposals, respecting established deadlines.
• Propose and implement actions to update participant and sponsor records, aiming at data integrity.
• Closely monitor department KPIs, using them as the basis for analyses and optimization proposals.
• Serve as a point of support in the mediation of legal processes, facilitating effective communication between the entity and other parties.

Requirements

• Analytical and Critical Thinking: Ability to analyze complex data, identify patterns, assess situations and propose well-founded solutions.
• Participant-Centric Focus: Commitment to understanding and meeting the needs of our participants with excellence.
• Results-Oriented and Sense of Urgency: Determination to achieve goals, meet deadlines and resolve issues quickly and effectively.
• Problem-Solving: Skill in identifying, analyzing and resolving operational challenges in a structured manner.
• Attention to Detail and Organization: Precision and method in task execution, ensuring process quality and compliance.
• Continuous Improvement: Proactivity in identifying opportunities to optimize processes and systems.
• Autonomy and Collaboration: Ability to manage responsibilities independently while actively contributing to the team.
• Bachelor's degree in: Mathematics, Accounting, International Relations, Economics, Law, Actuarial Science, Engineering, Business Administration, Public Administration or related fields.
• Minimum of 2 years of professional experience working in a Closed Private Pension Entity (EFPC) in the areas of welfare, plans and benefits, or pension management.
• Proven experience in: Plan and benefit routines in an EFPC (redemption, incoming and outgoing portability, calculation and granting of benefits).
• Enrollment and plan maintenance routines in EFPCs (registration and maintenance of plans).
• Solid knowledge of: Pension plan business rules.
• Supplementary pension regulations.
• Outsourced risk management.
• Risk analysis and habilitation with insurers.
• Nice to have: Training/knowledge in data analysis tools (e.g., Power BI, etc.).
• Advanced Excel.
• ICSS certification.

Benefits

• Meal/Food Allowance (VA/VR): R$ 1,751 + R$ 250 flexible balance
• Transportation voucher
• Health plan – no co-payment and no cost for you and your dependents
• Dental plan – no co-payment and no cost for you
• Private pension contribution (6% of salary)
• Childcare/Babysitter allowance
• Life insurance
• Education assistance (after 6 months or as needed)
• Performance-based bonus (PPR) twice a year (subject to targets and performance)
• Birthday day off
• Supportive culture
• Open communication
• Training opportunities