Senior Product Manager for SD - WAN shaping Secure Networking Services and driving adoption of solutions in a competitive market. Collaborate with teams to refine services and roadmap for customer efficiency.
About the role
- Product Owner managing operational tasks and cross-channel collaboration for Majesco Policy Administration System. Requires extensive commercial insurance experience and supports Agile ceremonies.
Responsibilities
- Effective planning of operational tasks to enable the smooth operation of the Majesco Policy Administration System
- Recognize trends and repeat issues and work with business stakeholders on longer term fixes to reduce frequency
- Self and formal learning to improve Product Owner skills
- Support the creation of product roadmaps, epics, features, user stories, and acceptance criteria
- Contribute to all Agile ceremonies including PI Planning, Daily Standups, and Backlog Refinement, and retrospectives.
- Collaborate with business stakeholders to enable the operational management of the Majesco PAS.
- Use various sources of insight, metrics and data available to make data driven decisions.
- Develop a strong understanding of customer needs, motivations and behaviors to influence experiences that contribute to a rewarding customer experience.
- Build a deep understanding of the Policy Administration System from product design, underwriting, process, claims and commercial
- Perform UAT of product improvements
- Manage compliance related changes
- May assist with Business Production Support tasks as needed
Requirements
- Bachelor’s degree or equivalent combination of education and work experience
- Extensive Commercial Insurance experience
- Policy Administration system ownership or administration experience
- Experience in financial services
- Certified Product Owner
- SAFe Certification
Benefits
- Hybrid Working – a mix of working from home and in the office
- 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
- Competitive 401(k) program with company match up to 8%
- Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
- Tuition Reimbursement for professional certifications, and continuing education
- Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
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