Sales Associate providing exemplary customer service and pool maintenance support at Pinch A Penny retail store. Responsible for ensuring a clean store and customer satisfaction.
About the role
- Leading the Partner Management department at qards while managing relationships with key clients. Overseeing strategy development and team performance with a focus on digital payment solutions.
Responsibilities
- Lead the Partner Management department, including planning, budget responsibility, and target achievement
- Establish, maintain, and expand partnerships, ensuring service quality for clients
- Develop and implement partner strategies, models, and processes
- Scale sales (key accounts, new customer acquisition, segmentation, and sales channels)
- Collaborate with product/service management and sales marketing
- KPI-driven monitoring of partnerships (revenue, reach, customer access)
- Team development, recruiting, performance management, and talent development
- Change management and process optimization within the partner ecosystem
- Report to the Head of Market & Partnerships
Requirements
- University degree (e.g., Business Administration, Banking or similar) or equivalent qualification
- Several years of relevant leadership experience in partner management or business development
- Strategic mindset, strong analytical skills, and ability to structure complex topics
- Excellent communication and conflict-resolution skills, and experience in stakeholder management
- Willingness to travel
- Excellent, negotiation-level German (C2) and good English skills (B2)
Benefits
- 30+ days of vacation per year
- Flexible working hours (flexitime)
- Option to work remotely up to 50% or up to 80% depending on location
- Prepaid benefit card (Pluxee or Edenred) with regular tax-free credits
- Health programs (health days, sports groups, company bike/Jobrad, etc.)
- Canteen with meal subsidies and free hot drinks/water
- Stable, future-proof workplace
- Additional benefits such as Jobrad (company bike), employee discounts, etc.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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