Digital Operations Manager optimizing operational efficiency and effectiveness at PwC. Leading delivery teams and assisting clients in complex operations and planning decision-making.
Responsibilities
Decision Framing: Structure complex operational, logistics, and planning challenges as decision problems under uncertainty
Frame trade‑offs across capacity, inventory, risk, service levels, and timing
Apply appropriate analytical rigor based on decision criticality, data quality, and time constraints
Applied Modelling: Apply quantitative techniques including: Supply chain network design and optimization, Inventory planning under uncertainty, Capacity, throughput, and flow analysis, Scenario and probabilistic analysis using simulation
Validate models through sensitivity analysis, back‑testing, and stress testing
Translate analytical outputs into operations recommendations and decision-ready insights
Technology & Tools: Embed analytics into scalable, auditable decision‑support solutions
Work with technical teams to shape data flows, reporting logics, solution requirements, and system integration points
Review and guide analytics code and pipelines
Team & Client Leadership: Lead and coach small teams, oversee work quality, and resolve delivery issues
Engage directly with client stakeholders to align insights and solution design to decision needs
Requirements
Degree in operations, industrial/systems engineering, computer science, or a closely related quantitative field
Minimum 5 years of experience in a relevant field
Experience applying quantitative analysis and/or digital solutioning approaches to supply chain, operations, or complex planning problems in defense, manufacturing, or other asset‑intensive industries
Demonstrated ability to bridge operational context and analytics
Prior experience managing small teams and contributing to client‑facing engagements
Familiarity of enterprise platforms, system integration concepts, data architecture, and digital workflow enablement is an asset
Benefits
Competitive compensation and adherence to pay transparency legislation
Opportunities to participate in variable incentive pay programs
Operations Manager assisting Microbac leadership in improving lab efficiencies. Overseeing department leads and ensuring compliance with analytical testing requirements.
Analyst position focusing on fraud investigations at Dun & Bradstreet. Contributing to team efforts and utilizing AI - assisted tools for investigative efficiency.
Vice President, Evidence Strategy & Operations overseeing clinical research for Orthopedic team at Johnson & Johnson. Driving evidence generation and operations strategy to enhance innovative treatments.
Principal Associate leading access and enablement for Capital One’s Social Operations program. Driving operational aspects of social media campaigns and fostering collaboration across teams.
FinOps Intern assisting with cloud resource optimization and data analysis at Kushki. Involves developing dashboards and automating reporting processes.
Manager overseeing educational programs and team at The Tutorverse. Leading operational success while providing educational services to families and students.
Commercial Loan Closer Team Lead managing C&I and Real Estate Secured loans closing process, collaborating with loan teams and ensuring compliance with banking regulations.
IT Operations Manager overseeing IT services and user support for the organization. Improving processes and leading IT support staff in a hybrid work environment.