Support role in the sales team based in Germany with a focus on customer engagement and appointment management. Ideal for organized individuals willing to function in a supportive capacity.
About the role
- Sales Support Associate creating emotional connections for customers at Calvin Klein. Involved in inventory management, customer service, and brand promotion, ensuring exceptional experience.
Responsibilities
- Sales Support Associates are brand ambassadors responsible for creating an emotional connection between our customers and the brand.
- They consistently exceed expectations, provide exceptional service and display passion for our brand.
- Executes replenishment based on sell-through and available backstock; ensures sales floor inventory levels and size availability aligns with brand standards.
- Supports the store team as a runner for backstock, fitting room, and cashwrap.
- Maintains an in-depth knowledge of product and promotions to execute replenishment and pulls efficiently.
- Executes processing, replenishment, promotions, and visual/marketing directives in alignment with brand standards; achieves or exceeds the brand’s UPH processing standards.
- Upholds backstock organization and adheres to all company tools, policies and procedures.
- Maintains awareness of potential theft and reports concerns to management.
- Demonstrates a sense of pride, commitment, and passion for the brand and our customers.
Requirements
- Prior retail experience preferred.
- High school graduate/equivalent preferred.
- Flexible schedule required including nights, weekends and overnight shifts.
- Excellent communication and time management skills.
- Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.
Benefits
- Insurance: best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.
- 401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.
- Flexible Workplace: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules.
- Wellbeing Support: A variety of wellbeing tools and programs.
- Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.
- Education Assistance: Receive support for continued education including tuition reimbursement.
- Associate Discount: Shop at our company outlets and e-commerce sites at a discount.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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