Lead Analyst responsible for executing design strategy and managing marketing applications for Protiviti. Collaborating with cross-functional teams to enhance digital platforms and deliver business value.
Responsibilities
Lead the design strategy, vision, and execution for the portfolio of marketing related applications and integrations.
Define Strategic Initiatives & Plan on Design.
Create and maintain business capability, data, process, and technology inventories.
Collaborate with product squad (engineering, product management, and research) to improve and create new products and services.
Help define a human-centered approach for digital transformation experiences.
Drive user testing with the research team, translating insights into design improvements.
Coach and mentor junior analysts to improve consistency and delivery across product squads.
Requirements
Bachelor’s degree in relevant discipline or equivalent relevant work experience.
5+ years of experience.
Advanced skills in business and functional requirements gathering, data analysis, functional testing, process mapping, workflow documentation, and UAT planning and execution.
Experience implementing and supporting Salesforce solutions across various business functions.
Solid understanding of core Salesforce features and capabilities, including data modeling, automation tools, integrations, and user interface customization.
Highly proficient in analysis tools (e.g., Salesforce Reporting, SQL, PowerBI, Python, Microsoft Excel), backlog management tools (e.g., Gearset, Azure DevOps, Jira), visual collaboration tools (e.g., Mural, Miro, or Freehand), and user experience/prototyping tools (e.g., Figma, Adobe XD, or Sketch).
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