Account Manager driving growth within Strategic Accounts for Datasite. Engaging with clients to enhance partnerships and achieve revenue targets while leveraging market knowledge.
PM
Hybrid Digital Executive – Sales & Account Management
Posted 2 months ago
About the role
- Digital Executive managing client relationships and driving business growth for a web design agency. Engaging in cold outreach and nurturing client connections to ensure satisfaction.
Responsibilities
- Proactively identify and engage new business opportunities through cold outreach across multiple channels (email, phone, LinkedIn, video outreach, etc.)
- Record personalised outreach videos and client-facing videos as part of the sales and account management process
- Qualify inbound and outbound leads and manage early-stage sales conversations
- Produce clear, structured project proposals and scopes of work aligned to client needs
- Set clear client expectations around deliverables, timelines and processes
- Develop and nurture strong client relationships, acting as a key point of contact to support retention and long-term growth
- Manage a portfolio of sales-led client accounts, supporting them from onboarding through to delivery
- Liaise closely with Client Services, Digital Strategy and Web teams to ensure smooth handover and successful project delivery
- Assist in the ongoing management of client projects, ensuring client satisfaction throughout
- Maintain accurate records of sales activity, communications and projects within internal systems
Requirements
- Minimum 1 year’s experience in a similar role
- Comfortable with cold outreach and proactive business development
- Confident communicator across phone, email, video and written formats
- Willingness to record videos for outreach and client communication
- Passion for excellent customer service
- Passion for digital and/or marketing
- Excellent communication skills
- Strong time management skills
Benefits
- 33 days’ annual leave (pro-rata)
- Additional day’s annual leave for each year of service (uncapped)
- Hybrid role
- Staff development
- Regular team events and activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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