Analyst transforming consumer behavior data into insights for marketing. Engaging in performance analysis and Business Intelligence solutions within a strategic team.
Responsibilities
We are a strategic team responsible for turning data into decisions.
We work on campaign and event performance analysis, on developing Business Intelligence solutions, and on generating insights about consumer behavior, journey and experience, supporting leadership in decision-making.
The team has a strong interface with technology, data and business, and is responsible for executive reports, dashboards and analytical studies on consumer behavior and journey that directly impact the company’s results.
Analyze consumer interactions with the company’s various initiatives (CRM, benefits, promotions, events and marketing activities);
Generate strategic insights from data to support tactical and executive decisions;
Develop and enhance management dashboards and reports in Power BI;
Monitor KPIs, ensuring data quality, consistency and critical interpretation of the data;
Conduct analyses and studies on consumer behavior, journey and experience, identifying patterns, opportunities and areas for improvement;
Support the development and evolution of consumer experience indicators (e.g., NPS, satisfaction and engagement);
Conduct market studies, trend analyses and benchmarking;
Prepare analyses, executive reports and presentations for senior management.
Requirements
Bachelor’s degree completed;
Strong analytical skills, logical reasoning and structured thinking;
Advanced proficiency in Power BI (mandatory), including data modeling, DAX and interactive dashboards;
Solid knowledge of Excel and the Microsoft Office suite;
Ability to cross-reference different data sources and turn information into insights;
Good communication skills to present analyses to diverse audiences;
Interest in consumer behavior, customer experience and journey;
Experience in retail or shopping centers will be a differential.
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