Training Specialist developing and delivering training programs for clients and employees at MRI Software. Engaging audiences with effective training methodologies and content.
About the role
- Learning and Development Specialist managing internal learning programs for Priceline. Facilitating training experiences while promoting employee growth and development on a global scale.
Responsibilities
- Manage and Facilitate Core Learning Programs
- Manage the operations of internal learning programs (new hire training, new manager training, etc), including scheduling, communications and marketing, attendance tracking, post-program feedback and follow-up.
- Facilitate virtual, in-person and hybrid one-off and multi-session learning experiences to global audiences with high energy, confidence and engagement; adapt facilitation style to diverse audience needs.
- Monitor program health and impact and recommend improvements based on feedback and data.
- Manage our Learning Management System Implementation and Maintenance
- Manage existing and future LMS updates and on-demand content curation.
- Oversee migration to a new LMS within the first year including testing, launch communications and training, and working in partnership with our HRIS team to support strong configuration.
- Grow library of internally-authored eLearning courses to support business needs leveraging AI-powered content authoring tools.
- Serve as the subject matter expert for our LMS administration and the lead point of contact for all LMS related queries raised by managers, employees and external partners.
- Serve as a point of contact for external content vendors to align new vendor products to business needs.
- Contribute to New Learning Initiatives
- Support rollout of new training initiatives and change efforts that support business needs
- Bring forward ideas for enhancing the learning experience at Priceline.
Requirements
- 2-4 years of experience in project management – ideally related to education or technology, eLearning course development and/or Learning Management System administration
- Strong record of facilitating learning for global audiences in virtual and in-person settings
- Demonstrated project management and organization skills with proven record of consistently delivering quality work in a timely manner
- Ability to apply effective interpersonal, verbal, and written communication skills that lead to high quality relationships
- Experience using AI tools in Learning and Development or education settings
- Strong analytical and problem solving capabilities
- Proficient in the use of Google Suite tools; demonstrated aptitude to quickly pick up new tools and technologies to further build our learning and development toolkit and delivery methods
- Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust
Benefits
- Health & wellness coverage including medical, dental, vision, and mental health resources
- Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days
- Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)
- Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts
- Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits
- Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits
- A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together
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