Leadership Development Program Lead managing frontline manager development programs for T&M with primary ownership of the LEAD program. Partnering closely with talent management in North America.
About the role
- Training Manager at Evernorth responsible for technical training strategy and team management. Leading training delivery and evaluating effectiveness to support workforce development.
Responsibilities
- Develop and execute the technical training strategy aligned with organizational goals.
- Lead a team of trainers, instructional designers, and training specialists to deliver high-impact programs.
- Oversee training needs assessments, curriculum design, and delivery for technical roles across departments.
- Establish and track KPIs to evaluate training effectiveness and ensure continuous improvement.
- Partner with stakeholders to support onboarding, upskilling, compliance, and product/technology launches.
- Maintain alignment with industry best practices, adult learning principles, and training technology trends.
- Own and manage training documentation, tools, and systems (e.g., LMS, knowledge bases).
- Manage budget, vendor relationships, and external training resources when needed.
- Ensure quality and consistency across all training content and delivery channels.
Requirements
- Bachelor’s degree in education, instructional design, or related field (Master’s preferred).
- 5+ years in training or instructional design; 2+ years in a leadership role.
- Experience managing training teams.
- Strong knowledge of training design methodologies (e.g., ADDIE, SAM) and learning management systems.
- Experience with 'Articulate' and SAP strongly preferred.
Benefits
- Health insurance
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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