As Account Manager at Pref-Tech, manage and grow relationships with enterprise clients. Focused on account management and ensuring a smooth sales process through exceptional customer service.
Responsibilities
Lead, manage, assume accountability, and serve as the main liaison between the company and assigned accounts, sales projects and sales tasks.
Develop and execute account plans to increase revenue and expand services within your assigned accounts.
Introduce new technology and strengthen the client relationship at multiple levels (i.e.: Decision makers, Purchasing Managers, Project Managers, C-Suite, etc.)
Understand client goals, challenges, and industry trends to provide tailored solutions and strategic guidance.
Maintain and continue to develop sales and design skills and certifications.
Work closely with internal teams to ensure accurate pricing and effective execution of proposed projects.
Prepare strategic plans regarding daily activities, customer contact and structure of calls and appointments and follow-up.
Attend site walks, meetings and other relationship engagement activities within your assigned accounts.
Monitor account performance, track appropriate metrics and report on progress to internal stakeholders.
Manage deals and contacts in Pref-Tech’s CRM.
Prepare proposals and estimates with detailed scopes of work and accurate pricing.
Work within a team environment to foster collaboration and innovation.
Cultivate a supportive culture that prioritizes mutual respect, trust, and a commitment to achieving both individual and team objectives.
Identify and resolve client pain promptly and effectively, ensuring long-term satisfaction and retention.
Maintain In-depth knowledge of products and services that Pref-Tech.
Requirements
Minimum of 3 years of experience managing enterprise accounts
Minimum of 3 years of experience managing relationships at the C Suite level.
Minimum of 3 years of experience in creating security estimates, proposals, and designs
High School Diploma or GED equivalent required
Exceptional communication skills, both written and verbal
Exceptional organizational skills
Exceptional analytical and conceptual thinking skills
Fluency with Microsoft Office 365 software tools
Willingness to take on new challenges and build on current skills
Capacity to work independently and collaboratively
Ability to work efficiently without compromising quality or accuracy
Benefits
Competitive Salary
Inclusion in Operational Incentive Program, which shares excess profits as bonuses
401K Safe Harbor Plan with matching dollar-for-dollar up to 4% of annual gross salary (Traditional and Roth options available)
Health, dental, vision and other elective insurances
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