Account Management Director leading strategic client relationships at PPRO for a 12-month fixed-term contract. Overseeing a team of Account Managers to drive revenue growth and customer satisfaction.
Responsibilities
Provide strategic leadership across our account management function
Support and enable the Account Management team to build strong, trusted relationships with key decision-makers at client organisations
Drive the Account Management team to develop and execute sophisticated, data-driven strategic account plans
Make strategic decisions that impact one or more teams, domains, or departments
Build strong relationships with key decision-makers at client organizations
Serve as the voice of the customer internally
Lead, challenge, and mentor a team of senior Account Managers
Promote innovation and foster a learning culture
Requirements
8+ years of progressive experience in strategic account management, partnerships, or sales
Proven leadership experience with a track record of motivating and developing high-performing teams
Proven track record of driving portfolio growth, influencing senior client stakeholders, and navigating complex decision-making environments
Comfortable operating under ambiguity, aligning department-level strategy with shifting market or business conditions
Skilled at nuanced, solution-focused communication and providing actionable feedback across levels
Experience building, mentoring, and developing diverse and inclusive teams
Ability to drive customer-centric innovation and foster a culture that rewards experimentation and learning
A natural collaborator who builds genuine relationships across internal and external networks and champions the achievements of others
Benefits
Hybrid working - 3 days per week on site expectation
28-day holiday allowance
Work from abroad policy for up to 30 days per year
GBP 500 annual budget for professional growth
Leadership cafés and on-the-job training opportunities
Medical insurance (BUPA health care plan)
5% matching pension plan through Now Pensions
Enhanced family leave
Workplace nursery scheme to save on childcare through salary exchange
Contribution towards gym membership
Access to mental health platform for therapy and well-being support
Pet-friendly office
Job title
Account Management Director – 12 Month Fixed Term Contract
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