IT System Administrator supporting IT operations and managing infrastructures at Funkwerk Oltmann GmbH in Berlin. Involving in first and second - level support and infrastructure management.
About the role
- System Administrator focusing on IT infrastructure maintenance and support for Poseidon Services GmbH. Collaborate with teams and manage support queries in a hybrid work environment.
Responsibilities
- Maintain and further develop the IT infrastructure as part of day-to-day operations
- Handle support requests in first- and second-level support (Level 1 & 2)
- Manage, coordinate and ensure quality of Level 1 support
- User and permissions management in Active Directory
- Analyze, classify and permanently resolve IT incidents
- Document processes, solutions and support cases
- Collaborate with internal departments and external service providers
Requirements
- Completed IT vocational training, e.g., as an IT specialist (m/f/d), or equivalent education or comparable practical experience
- Solid experience with Active Directory
- Experience in IT support (Level 1 and Level 2)
- Basic knowledge of IT documentation or ticketing systems
- Experience in heterogeneous IT environments (Windows, clients, servers)
- Structured, solution-oriented working style
- Strong service and customer orientation
- Ability to work independently as well as part of a team
- Good German language skills
Benefits
- Varied responsibilities
- Collegial and supportive working environment
- Flat hierarchies, fast decision-making and room for personal development
- Permanent employment contract and 30 days of vacation
- Flexible working hours with consideration for your needs
- Opportunities for professional development
- Additional company benefits, such as corporate fitness and a company pension scheme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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