Change Manager leading AI transformation at global fintech Pepperstone. Drive change management strategies and stakeholder engagement to ensure successful AI - enabled adoption across the organization.
About the role
- General Manager overseeing daily operations, customer service, and employee management at Playa Bowls chain restaurant. Ensuring food quality and compliance with health standards while fostering a fun work environment.
Responsibilities
- Check products to ensure consistency, palatability, and flavor conformity.
- Investigate and resolve complaints regarding food quality, service, and accommodations.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented up to Company standards.
- Monitor budgets and timesheets.
- Schedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation.
- Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities.
- Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
- Establish and evaluate standards for personnel performance and customer service.
- Review work procedures and operational issues to determine ways to improve service, performance, or safety.
- Perform some food preparation or service tasks such as clearing tables, re-stocking, and serving food and beverages when necessary.
- Maintain food and equipment inventories and keep periodic inventory records.
- Organize and direct worker training programs, resolve personnel matters, hire new staff, and evaluate employee performance in dining facilities.
- Order and purchase equipment and supplies.
- Assess staffing needs, and recruit staff using ADP Recruitment platform.
- Arrange for equipment maintenance and repairs and coordinate a variety of services such as waste removal and pest control.
- Utilize point of sale cash register. Count money and make bank deposits.
- Fill out business or government forms, maintain records, reports, files and safety reports.
- Adhere to Company opening and closing procedures and maintain accompanying records.
Requirements
- Previous experience managing a chain restaurant
- Must pass the required PB Food Safety certification requirement within 3 months of employment
- Meet business goals set out by the company in key metrics
- Must work a minimum of 40 hours a week, including weekends and holidays but expected to work as the business dictates
Benefits
- Competitive pay: We offer competitive base pay and bonus incentive
- Employee Benefits: We offer Vision, Dental, and Health benefits
- Advancement Opportunity: Our Playa Bowls training program will allow you to develop your skills and grow in your career!
- Fun Environment: We are always dancing, smiling & having lots of fun!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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