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About the role
- Change Manager leading AI transformation at global fintech Pepperstone. Drive change management strategies and stakeholder engagement to ensure successful AI-enabled adoption across the organization.
Responsibilities
- Lead end‑to‑end organisational change management activities supporting Pepperstone’s AI‑Native transformation program
- Design and deliver pragmatic organisational change strategies that enable successful adoption of AI tools, agentic workflows and AI‑enabled operating models
- Conduct detailed change impact assessments across roles, workflows, decision‑making, skills and accountabilities
- Partner closely with Transformation, Technology, People & Culture and business leaders to embed change into delivery plans
- Develop clear, targeted communications that demystify AI and answer “what’s changing, why and what it means for me”
- Enable and coach leaders to role‑model behaviours and confidently lead teams through change
- Design and coordinate learning and capability uplift aligned to AI adoption maturity
- Track adoption, engagement and effectiveness using meaningful metrics and insights
- Proactively identify resistance, change fatigue and adoption risks and address them early
- Facilitate workshops, forums, and working sessions to encourage experimentation, feedback and mindset shift
- Champion responsible AI usage, continuous learning and modern ways of working across the organisation
Requirements
- Proven experience in change management roles across complex business and technology transformations
- Strong experience leading people‑led change for digital or ways‑of‑working initiatives
- Working knowledge of recognised change management frameworks
- Practical understanding and personal adoption of AI tools, with clarity on how AI transformation impacts organisations
- Experience designing change strategies that go beyond communications and focus on behaviour capability and mindset
- Strong stakeholder influence skills including senior leadership engagement
- Experience working alongside Agile or hybrid delivery teams
- Excellent facilitation skills across leadership team and cross‑functional settings
Benefits
- Competitive salary structure
- Genuinely collaborative and friendly culture
- Flexible and hybrid working
- Remote working option - work from anywhere for up to 4 weeks per year, in addition to hybrid working as standard
- Ongoing personal development & learning opportunities
- 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
- 3 paid volunteering days per year & Workplace Giving Program
- Frequent events and celebrations including a standard weekly social
- Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
- Best in class end of trip facilities including bicycle parking, change rooms & showers
- A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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