Collection Manager developing data-driven collection strategies for consumer credit at Satispay. Focusing on AI, performance optimization, and compliance in a fast-paced fintech environment.
Responsibilities
Design and execute data-driven collection strategies
Develop AI-powered collection approaches
Personalize customer engagement & tone of voice
Optimize performance and ROI
Guarantee service levels and compliance
Manage stakeholders and ecosystem
Requirements
Deep experience in Consumer Credit & Collections – 7+ years in collections within consumer lending (e.g., BNPL, unsecured/secured credit)
Fintech, Banking, or Finance Background
Knowledge of SEPA Framework
Strong Data & Analytical Mindset
AI & Innovation Orientation
Strategic Thinking with Execution Focus
Customer-Centric & Behavioral Approach
Benefits
Unlimited paid time off
Psychological support & mental health webinars with Serenis
Flexible hybrid working system
Extended parental leave
Childcare leave
Professional development programmes
Internal mobility program
Language classes with Preply
Internal workshops & training
Stock Option Plan (with additional grants often provided based on performance)
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