Provide expert guidance on Adobe's AEM Cloud services, ensuring successful customer transitions and optimizations. Collaborate closely with internal teams and clients for exceptional service delivery.
About the role
- Senior Service Delivery Manager for IT PLM overseeing operations and quality of 3DEXPERIENCE platform. Coordinating teams and serving as interface between RUN/BUILD/DESIGN.
Responsibilities
- Manage MCO/MCS (operational and security maintenance) of PLM environments
- Handle incidents, changes and crisis situations
- Oversee platform performance and capacity
- Coordinate technical teams (DBA, 3DEXPERIENCE Administrator, DevSecOps, Architect)
- Serve as the interface between RUN / BUILD / DESIGN teams, the managed service provider and the software vendor
- Produce operations runbooks and RUN documentation
Requirements
- Master’s degree (Bac+4/5) – minimum 6 to 10 years’ experience
- Expertise in IT infrastructure service management
- Strong background in OS / Middleware / Application architecture
- Experience with 3DEXPERIENCE PLM is a plus
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Leader of Biomass Business Unit at Axpo managing strategic development and operational efficiency. Overseeing a team of 130 across 25 locations in Switzerland.
Senior UX Research Manager at Etsy leading research and guiding product strategy for the Core Seller Experience team. Collaborating across product, design, and engineering to enhance seller - facing initiatives.
General Manager managing U - Haul moving and storage center operations, ensuring profitability and efficiency through staff management and inventory oversight.
Market Support Manager building strong client relationships via effective communication and project management at Infinite Digital. Responsible for managing client projects and ensuring timely completion.
Store Manager at SmartStop Self Storage managing leasing, team, and tenant relations. Responsibilities include maintenance supervision and ensuring customer satisfaction in Bernalillo, NM.
Repair Quality Manager ensuring high standards in property repairs and claims management. Playing a vital role in disaster recovery within the insurance industry.
Manager, Analytics & Insights at GSK driving cutting - edge workforce analytics and insights for improving organizational effectiveness. Collaborating across teams to optimize talent management and data integrity.
Enterprise Access & Reimbursement Manager focused on Hematology, Oncology, and Cardiovascular portfolio. Collaborating with healthcare providers to ensure patient access to BMS medications.
Enterprise Access & Reimbursement Manager at Bristol Myers Squibb supporting hematology and oncology. Responsible for building relationships with healthcare providers and ensuring patient access to medications.