Account Manager role at Peoples Post focusing on client satisfaction and revenue growth. Responsibilities include onboarding, performance analysis, and strategic client communication.
About the role
- Strategic Partner Manager developing relationships for Plaid's financial tools. Engaging Enterprise partners to enhance financial product utilization across multiple services.
Responsibilities
- Partner management: Own all aspects of the partner relationship (business, product, growth strategy) with support from our cross-functional teams (support, implementation).
- Partner growth and upselling: Elevate our partner relationships through key milestones – from completed integration to “first customer live” to scale, and ultimately to selling additional products.
- Cross-functional partner: Collaborate with teams such as product and implementation to enable continued growth of our scaled partnerships program, such as by sharing product feedback and scaling needs.
Requirements
- 4+ years account management experience in a dynamic high-growth environment, and 7+ years of overall work experience.
- Proven ability to develop and grow large partner relationships (>$1m++ ARR)
- Strong communicator and internal relationship builder, who can collaborate cross-functionally (e.g., with our Product and technical teams) on complex topics
- A strong business generalist with strategic mindset to build a holistic partner program in addition to individual partner relationships
- Enterprise, regulated industry, and previous B2B technology experience are a strong plus
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