Senior Implementation Consultant guiding customer implementation of Homecare Homebase’s health software. Leading clients through implementation methodology and ensuring adoption of the product across the United States.
PH
Hybrid Clinical Solutions Implementation Consultant, Diagnostic Cardiology
Posted 3 months ago
About the role
- Clinical Solutions Implementation Consultant facilitating Philips diagnostic solutions with customers. Providing training and support for successful system implementation and adoption.
Responsibilities
- Providing implementation support, ensuring that optimal configuration and training services are included as part of the overall solution.
- Developing and implementing clinical training plans in partnership with technical consultants, local sales and service teams.
- Developing and maintaining long term customer relationships in support of recurring revenue strategy.
- Consulting with customers throughout the solution delivery and implementation for successful adoption of Philips solutions.
- Configuring and managing various components and software revisions of Philips solutions to accommodate operational workflow in the customer’s environment.
- Guiding the customer in testing workarounds, clinical integration, and new functionality.
- Analyzing the customer’s existing workflow and facilitating proper change management in the clinical or operational environment.
- Ensuring proper testing of the system and establishing a comprehensive training plan for transition to the customer.
- Identifying, investigating and resolving application issues and potential defects.
Requirements
- 3+ years of clinical experience in exercise, physiology, kinesiology, nursing, allied healthcare or equivalent
- Clinical education/teaching experience
- Exceptional communication and presentation skills
- Philips Diagnostic Cardiology Solutions Product Knowledge strongly preferred (Holter/cardiographs- TC70, TC50/ST80i Stress System/iECG)
- Flexibility and tolerance of ambiguity
- Project management skills
- High comfort level with technology and informatics concepts
- Detail oriented and organized
- Bachelor’s or Master’s Degree in Exercise Physiology, Kinesiology, Nursing, Business Administration or equivalent
- Ability to lift up to 60 pounds for product demonstrations and be comfortable with general installation tools
- Ability to travel 80% of the time and live near a metropolitan airport
Benefits
- PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
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