Part - Time Administrative Assistant at Maple Meadows and Lakepointe Villa supporting HR and Administrative operations in assisted living communities.
About the role
- Administrative Assistant role at PETRONAS managing customer relations and sales support operations including order processing. Requires strong interpersonal skills and proficiency in Office tools.
Responsibilities
- Customer service focused on interpersonal relationships;
- Record interactions with external and internal customers in a specific electronic system, including all information necessary to resolve issues quickly and efficiently;
- Release orders entered by the sales team;
- Enter and monitor sales orders, supporting deliveries to meet agreed deadlines;
- Formalize and assist in resolving nonconformities generated in the sales processes;
- Contact other company departments and carriers, inquire about issues and provide solutions to outstanding customer requests;
- Support analysis of the sales order portfolio, promoting cancellations and/or actions as instructed when necessary;
- Register internal customers, entries, order release and deletion, generation of sales orders, among other tasks in a specific electronic system;
- Train new Sales Advisors on using electronic systems, informing them about internal sales administration processes and procedures;
- Seek maximum integration with the Sales Advisor to help increase commercial results and customer satisfaction.
Requirements
- Bachelor's degree in progress or completed - Business Administration or related fields
- Microsoft Office
- Customer service techniques
- Previous experience in customer service or commercial roles (preferred)
- Negotiation and sales techniques (preferred)
- CRM (preferred)
- SAP (preferred)
- Advanced Microsoft Office (preferred)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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