Hybrid Contract Manager

at Persona

• Job title: Contract Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $80,000 - $115,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Francisco, United States

About the role

• Contract Manager supporting vendor and sales agreements for Persona's Legal team. Ensuring efficient contracting processes and compliance obligations are managed effectively.

Responsibilities

• Manage the intake execution, and lifecycle tracking of vendor and sales agreements, including:
• SaaS agreements
• Master services agreements (MSAs)
• Order Forms
• Data processing agreements (DPAs)
• NDAs
• Amendments
• Coordinate contract review workflows between Legal, Sales, Procurement, Finance, Security, and other internal stakeholders.
• Assist with the review and negotiation of the above agreements, using pre-approved contract templates and playbooks and escalating non-standard terms to attorneys as appropriate.
• Track contract status, key terms, renewals, expirations, and obligations in Persona’s contract management system.
• Support contract execution processes, including signature coordination and post-execution distribution and filing.
• Assist with vendor contract review and negotiation, using pre-approved contract templates and playbooks and escalating non-standard terms to attorneys as appropriate.
• Assist with onboarding from a compliance perspective, including review of terms, risk assessment, and documentation requirements.
• Help ensure vendor agreements align with Persona’s security, privacy, and compliance standards.
• Maintain vendor contract records and support renewal and termination workflows.
• Support the Legal team with corporate, compliance, and operational matters as needed.
• Assist with entity creation and maintenance as well as foreign qualifications.
• Maintain organized legal records, contract repositories, and internal documentation.
• Assist with internal audits, diligence requests, and responses to customer or partner inquiries related to contractual terms.
• Support the development and maintenance of legal templates, playbooks, and internal guidance materials.
• Help improve legal processes and systems to increase efficiency and scalability.
• Coordinate with outside counsel and vendors on discrete projects as needed.

Requirements

• 3+ years of experience in a contract manager, paralegal, legal operations, or similar role, preferably at a technology or SaaS company.
• Hands-on experience supporting vendor and/or sales contracts.
• Strong organizational skills and attention to detail, with the ability to manage multiple contracts and priorities simultaneously.
• Familiarity with contract management systems and electronic signature tools.
• Ability to work cross-functionally with Legal, Sales, Finance, Procurement, and Security teams.
• Clear written and verbal communication skills.

Benefits

• medical
• dental
• vision
• 3% 401(k) contribution
• unlimited PTO
• quarterly mental health days
• family planning benefits
• professional development stipend
• wellness benefits