E - commerce & Customer Experience Specialist creating flawless customer experiences at Nordic Knots. Involved in advising customers on interior design to ensure best - in - class shopping experiences.
About the role
- Functional Analyst role specializing in eCommerce at Periferia IT Group, a leading tech transformation company in Latin America.
Responsibilities
- Levantar, analizar y validar requerimientos funcionales junto a stakeholders de negocio, entendiendo el customer journey completo del eCommerce.
- Traducir necesidades comerciales en especificaciones claras para desarrollo, definiendo flujos de usuario, historias de usuario y criterios de aceptación.
- Asegurar la trazabilidad, calidad y priorización de requerimientos, participando en pruebas funcionales y proponiendo mejoras basadas en métricas del canal digital.
Requirements
- Ser PROFESIONAL en Ingeniería Industrial, Ingeniería de Sistemas o carreras afines.
- Contar con experiencia superior a 4 años como analista funcional o de negocio, enfocado en plataformas eCommerce y canales digitales.
- Dominar en un nivel ALTO herramientas de gestión como Azure DevOps y definición de artefactos funcionales (casos de uso, historias de usuario, criterios de aceptación).
- Tener la capacidad de adaptarse a nuevas tecnologías y enfoques innovadores para maximizar su impacto.
Benefits
- Trabajo híbrido en Bogotá.
- Contrato a término indefinido.
- Salario a convenir según experiencia y habilidades.
- Beneficios a la carta para tu bienestar y estilo de vida.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
E - commerce & Customer Experience Specialist guiding customers in interior design and product selections. Managing e - commerce operations and ensuring a seamless shopping experience for Nordic Knots.
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