Operations Manager assisting Microbac leadership in improving lab efficiencies. Overseeing department leads and ensuring compliance with analytical testing requirements.
About the role
- Education Operations Specialist managing tech ecosystem for customer education at fintech company. Overseeing platform operations, automating processes, and driving innovations for user engagement and efficiency.
Responsibilities
- You own the day-to-day operations and continuous improvement of our Education technology ecosystem.
- You ensure platforms run smoothly, provide user support, and maintain data accuracy and compliance.
- You identify and implement smart solutions.
- You will handle both hands-on operations (admin, troubleshooting, vendor management) and strategic improvements (automation, analytics, innovation pilots).
- Manage administration of Education platforms and daily operations.
- Build integrations between our tools to eliminate manual work.
- Create and maintain dashboards to track key metrics.
Requirements
- Speak English (level will be assessed and appreciated depending on the department you apply to)
- Enjoy working in a constantly changing environment
- Make collaboration a priority within your team and with other stakeholders
- Have sufficient strategic perspective to prioritize high-impact business actions in your daily work
- Experience in Customer Education, Operations, or Enablement roles
- Experience with SaaS platforms and tech tools (bonus if you have used LMSs, community platforms, or similar)
- Comfortable with integration and automation tools like Zapier or Make
- Ability to work with data: build dashboards, spot trends, extract insights
- Fluency in French and English.
Benefits
- One of the best health insurance plans on the market (Alan Blue and Alan Mind)
- Meal vouchers (Swile card)
- Between 6 and 12 additional RTT days on top of 5 weeks of paid vacation
- Opportunity to improve your English through Busuu
- A dedicated monthly stipend for all our employees to support working from home or in a coworking space
- Easy access to our offices, located a few minutes from Saint-Lazare in the heart of Paris
- A pool of stock options (BSPCE)
- Access to 8,000 gyms across France and more than 300 wellness activities via our partner Gymlib
- A Mac
- We play many sports together and regularly get together for company events such as Tech Days (which bring remote employees together every 3 months) or our annual company retreat, which builds strong team cohesion.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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