Senior Technical Writer at Apex Fintech Solutions developing API documentation for financial infrastructure products. Collaborating across teams to ensure accuracy and clarity of technical content.
Responsibilities
responsible for the development of technical documentation to support Apex's platform, including our APIs and the clients who use them
produce content for developer audiences
support rapid software-development cycles
update and create new technical content for the Apex API and our externally facing knowledge base
partner closely with Product Managers, Engineers, Technical Content Management, and other key stakeholders across Apex
ensure the accuracy and completeness of our documentation
lead by example, consistently delivering high-standard content that adheres to our writing guidelines
mentor less experienced team members
identify opportunities for increased efficiency and enhancements to our content offerings
uphold best practices and professionalism, even under pressure
Requirements
Bachelor's degree or higher (in English, technical communications, computer science, or a similar field)
7+ years of experience as a technical writer for a developer audience at a fast-paced software company
Proven experience writing detailed, user-centered API and programming documentation in a fast-paced software environment
Outstanding ability to grasp and communicate interrelationships between topics clearly and meaningfully and to present information in a logical hierarchy and in a consistent manner
Ability to handle and prioritize multiple focus areas and tasks
Enthusiasm for cross-functional collaboration with people at all levels of an organization
Courage to advocate for yourself and for our user’s needs, backing your opinions with experience and facts
A bias for action and a positive attitude with an innate and finely tuned attention to detail
Current knowledge of the evolving style of technical documentation and enablement resources for developer audiences
Ability to work in US time zones (ideally Central Standard Time)
Experience with Markdown or another markup language, GitHub, Jira, and Swagger
One or more programming languages (Java, Go, Python, Typescript)
A strong writing portfolio to demonstrate these skills.
Benefits
healthcare benefits (medical, dental and vision, EAP)
competitive PTO
401k match
parental leave
HSA contribution match
paid subscription to the Calm app
generous external learning and tuition reimbursement benefits
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