Technical Writer responsible for end - to - end product documentation at Foxglove. Collaborating with engineering and product teams to create and maintain user - facing technical content.
About the role
- Senior Technical Writer creating and localising technical content for the Automotive division. Bridging engineering and practical application using AI-assisted workflows for global engagement.
Responsibilities
- Develop new automotive knowledge base articles, application notes, and 'how-to' guides based on insights from Subject Matter Experts (SMEs)
- Own the full documentation lifecycle from planning and drafting to reviewing and publishing for blog posts, datasheets, and white papers
- Utilise AI tools to assist in drafting, structuring, and optimising content, including generating accessible phrasing and keyword optimisation for better discoverability
- Manage the translation and localisation process to ensure our technical content is accurate and culturally relevant for our international automotive audiences
- Transform complex diagnostic data into clear, technician friendly formats, such as step-by-step workflows, annotated screenshots, and real-world fault examples
- Proactively refresh priority topics including EV/HEV systems, NVH analysis, and serial bus decoding to meet our 180 day content freshness targets
- Focus on improving organic traffic and click through rates from the knowledge base to product pages, ensuring content drives commercial value.
Requirements
- Significant experience in technical writing, automotive diagnostics, or engineering communication
- Strong knowledge of automotive protocols and diagnostic tools, such as CAN, LIN, OBD-II, and NVH analysis
- A proven ability to translate complex vehicle engineering concepts into simple, actionable instructions for various technician audiences
- Excellent written English with a meticulous eye for detail, accuracy, and clarity
- Ability to work seamlessly across product, engineering, and marketing functions to gather information and refine content
- Familiarity with managing and delivering translated content for a global market
- A proactive and organised approach, motivated by hitting freshness targets and maintaining high technical accuracy.
Benefits
- Flexible holidays
- A chance to relax at one of our three holiday homes
- Annual Profit Related Pay (PRP) bonus
- Electric Vehicle Salary Sacrifice Scheme
- Free fruit and five varieties of bean-to-cup coffee
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