Staff Experience Designer crafting end-to-end experiences for Venmo app users. Collaborating with product and engineering teams to drive strategy and roadmap.
Responsibilities
Develop plans to enhance the user and customer experience across the digital and physical products
Perform more-complex customer experiences that require highly specialized user interface and product design knowledge
Lead some projects or programs within the product function and may coordinate activities of others
Design process, product, and service improvements based on understanding of business needs and industry trends
Collaborate with stakeholders to ensure user needs are prioritized in design processes
Requirements
5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience
At least 5+ years working in product design, with a blend of UX and visual design strengths
A portfolio of work, showcasing design excellence in delivering impactful business outcomes
Experience working at either an agency or from within a consumer facing app
Mastery of product design methodology and lifecycle across significant channels and platforms
Customer-focused, with experience using design research methods to uncover customer insights
Thorough knowledge of essential channels and platforms, with experience in mobile, dedicated, web and native solution design
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