Analista de Operações de Produto no Sicredi, atuando no suporte às cooperativas e análise de incidentes. Foco em melhorias operacionais e experiências de usuários em ambiente colaborativo.
About the role
- Junior Product Operations specialist in E-Money Institution managing payment operations with a focus on regulatory compliance. Supporting product team and maintaining documentation for seamless transactions.
Responsibilities
- You will be the backbone of our daily payment operations while helping us build a transparent, compliant product environment.
- You are accountable for the integrity of our daily payment operations, overseeing the end-to-end approval and reconciliation process to guarantee seamless and better transactions.
- Create and maintain detailed product and process documentation required for regulatory compliance, covering end-to-end workflows from customer action to merchant settlement.
- Support the product team in defining compliant workflows and operational processes for new features, such as third party integrations or licensing procedures.
- Create process diagrams to provide a clear overview of technical and operational steps.
- Collaborate regularly across teams in Paymenttools and the wider REWE group.
Requirements
- Proficiency in both German and English is required. Business level German is particularly critical, as most regulatory and process documentation is in German.
- A degree in Economics, Business Administration, or Business Law or similar is highly preferred.
- A foundational understanding of payment systems and first touch points in the banking, payment, or operations fields is ideal.
- We value candidates who have completed relevant internships or working student roles in finance related businesses.
- While we will provide training, experience with SAP is a major plus. Familiarity with tools like Miro, Confluence, or Jira is also desirable.
Benefits
- Deutschland ticket, subsidized subscription
- 1.000 euro annual learning and development budget + internal training platforms
- Discounts on travel, fashion, technology, and more through our corporate benefits
- REWE discount card for REWE group retailers
- Discounted membership with EGYM Wellpass
- Company provided tax services
- JobRad, affordable bicycle leasing
- Insurance services
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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