Staff, Product Operations Specialist at FOX overseeing operational readiness for live sports events. Collaborating cross - functionally to deliver seamless sports viewing experiences while managing live sports workflows.
About the role
- Analista de Operações de Produto no Sicredi, atuando no suporte às cooperativas e análise de incidentes. Foco em melhorias operacionais e experiências de usuários em ambiente colaborativo.
Responsibilities
- Understand the business;
- Execute and monitor product operational routines;
- Support backlog management, SLAs and demand queues;
- Support initial analysis, incident tracking and prioritization alongside Product Managers (PMs);
- Assist in identifying systemic failures and collecting technical evidence;
- Support log review and incident analysis;
- Support process mapping, improvement and automation;
- Contribute to creating manuals, documentation and presentations;
- Work collaboratively with Product and Operations teams.
Requirements
- Bachelor's degree in a related field: Business Administration, Accounting, Information Technology or similar;
- Strong knowledge of Excel;
- Basic knowledge of SQL (Oracle);
- Basic experience with API testing (Postman or Bruno);
- Familiarity with Microsoft 365 and Power Automate;
- Knowledge of Agile methodologies;
- Familiarity with Jira or Kanban tools;
- Interest in automation, technology and continuous improvement.
Benefits
- Fixed 14th and 15th salary payments;
- Profit-sharing / performance-based bonuses (depending on seniority);
- Health and dental plans with no co-payment;
- Wellness programs with Wellhub (formerly Gympass): nutrition, psychology, occupational health, massage, running group and local gym;
- Meal and food allowance (VA/VR) — flexible percentage allocation between cards, no co-payment;
- Extended maternity and paternity leave;
- Childcare or nanny assistance for children up to 6 years and 11 months;
- Assistance for children with disabilities, no age limit;
- Life insurance;
- Private pension plan up to 8% of salary;
- Training platform — Sicredi Aprende, offering a variety of courses;
- 40-hour work week — using a time bank system;
- Telework allowance (except for positions that are 100% on-site).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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