IT Application Manager working closely with businesses and managing applications in a large technical services firm. Focus on process management, project lead, and collaboration with various departments.
About the role
- Client Due Diligence Manager overseeing end-to-end onboarding and compliance for fintech payment solutions. Collaborating with internal stakeholders and enhancing operational efficiency for global business expansion.
Responsibilities
- Customer Due Diligence (CDD): Perform end-to-end CDD, reviewing prospect cases and conducting risk assessments to categorize and monitor customers accurately.
- Approval & Escalation: Approve low- and medium-risk merchants and escalate high-risk or complex cases to regional MLROs/AMLCOs with detailed analysis.
- Client Engagement: Serve as the main point of contact during client onboarding, building strong relationships, guiding clients through the process, and ensuring all regulatory requirements are met.
- Due Diligence & Risk Screening: Identify and verify client information, analyze operations, and gather necessary data to understand their business activities. Screen for PEP/Sanctions and other risk factors, escalating cases when needed.
- Collaboration & Reporting: Work closely with AMLCOs/MLROs on case analysis, prepare suspicious activity reports (SARs), and update CDD procedures to maintain alignment with company policies.
- Compliance & Documentation: Ensure data integrity and confidentiality while maintaining accurate customer files in line with KYC regulations.
- Stakeholder Interaction: Collaborate with various departments (Legal, AML, IT, Product, Risk, Sales) to ensure CDD process alignment and respond to RFIs from banking and third-party partners.
- Audit Support: Participate in audits and regulatory inspections, providing necessary documentation to demonstrate compliance.
Requirements
- 5+ years of experience in AML, CDD, or risk management within fintech, banking, or payments.
- Strong knowledge of CDD/KYC processes, AML regulations, and compliance frameworks, preferably in the UK, Cyprus or Lithuania.
- Experience handling B2B clients, particularly in banking and acquiring sectors.
- Ability to explain compliance requirements clearly and manage client relationships.
- Confident working autonomously and making decisions when needed.
- Proficiency in screening tools, risk assessment frameworks, and case management systems.
- Strong analytical skills with the ability to multitask and act quickly.
- Proactive and results-driven, with a positive approach to overcoming challenges.
- AML certification (e.g., CAMS or equivalent) will be a huge plus.
Benefits
- Max Out Your Downtime: 25 days of vacation + public holidays, plus an additional 10 sick days to rest when needed.
- Grow with Us: Annual Learning Budget for professional development (eligible after probation)—because your growth is our growth.
- Wolt Your Way Through Lunch: €150 monthly Wolt allowance to keep you fueled and happy.
- Celebrate Together: Twice a year, we bring colleagues from all offices together for unforgettable company celebrations.
- Global Collaboration & Events: Opportunities to participate in international company events and initiatives, connecting with colleagues from all regions and contributing to a truly global community
Job title
Job type
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Degree requirement
No Education Requirement
Location requirements
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