Solution Architect responsible for designing electronic solutions and collaborating on technology integration. Focused on application requirements and delivering technical training to internal teams.
About the role
- Partner Solution Engineer helping partners build AI solutions for shared customers at Parloa. Act as a trusted advisor to enhance integration and drive success in customer interactions.
Responsibilities
- Act as a trusted technical advisor to Parloa’s strategic and emerging partners, helping them build high-impact AI Agent solutions for shared customers.
- Enable partners to confidently identify customer needs, demo Parloa’s platform, and design scalable solutions that drive automation, cost savings, and improved customer experience.
- Lead technical discovery and solutioning across a range of use cases— from contact center modernization to complex enterprise integrations— leveraging Parloa’s sandbox and APIs.
- Guide partners through POCs and technical validations, ensuring architectural fit and commercial clarity.
- Translate customer and partner requirements into clear solution designs aligned with Parloa’s product capabilities.
- Communicate value across stakeholders— from hands-on technical teams to executive sponsors— through clear, compelling storytelling.
- Collaborate cross-functionally with Sales, Partnerships, Product, and Customer teams to drive partner-led and co-sell motions.
- Provide structured feedback from the field to influence product development, enablement resources, and go-to-market strategies.
Requirements
- 5+ years in a Sales Engineering, Solutions Consulting, or similar role in SaaS, AI, CCaaS, or enterprise software.
- Strong technical foundation and experience guiding partner or customer discovery sessions, technical validations, and architectural design.
- Ability to balance hands-on technical depth (sandbox demos, POCs) with high-level solution storytelling.
- Comfortable navigating enterprise sales cycles and aligning technical solutions to commercial outcomes.
- Excellent communicator who can adapt messaging across technical and business audiences.
- A proactive, collaborative mindset and passion for enabling others—partners, customers, and teammates alike.
Benefits
- The opportunity to join a rapidly growing Conversational AI startup with offices in Berlin, New York, and Munich.
- Enjoy an immersive onboarding experience, where you’ll have the chance to delve into the Parloa product and immerse yourself in our dynamic company culture.
- Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
- Attractive compensation package with equity.
- Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
- Flexible working hours, Unlimited PTO and travel opportunities.
- Regular team events, game nights, and other social activities.
- A beautiful office with flair in the heart of NYC with all the conveniences, such as social area, snacks, and drinks.
Job title
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Degree requirement
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Location requirements
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