Business Technology Analyst supporting Performing Mortgage Servicing Operations with a focus on risk management. Involves collaboration with stakeholders for reporting and issue resolution.
About the role
- Operations Specialist at papernest optimizing business operations across sales, product, and data. Engaging in performance analysis and cross-functional team leadership to drive impactful results.
Responsibilities
- Own the P&L and KPIs for your business line.
- Use SQL and Google Sheets to dissect performance, identify bottlenecks, and deploy action plans.
- Coordinate with Product, Marketing, and Sales to ensure alignment with the FR business plan.
- Proactively seek improvements, test new ideas, and share learnings to help the team evolve.
- Provide constructive feedback to peers, embrace growth opportunities, and encourage a culture of continuous development.
Requirements
- 1 year of experience in operations, project management, consulting, or a related field.
- Strong problem-solving skills and the ability to drive impact.
- Analytical: leverage data to monitor performance, assess priorities, and weigh pros and cons of potential projects.
- Growth & Resilience: see challenges as opportunities, bounce back from setbacks stronger, and embrace continuous learning.
- Action-Oriented: transform ideas into tangible outcomes and consistently meet (or beat) deadlines.
- Team Player: thrive in a collaborative environment, value diverse perspectives, and contribute positively to team dynamics.
- Fluent in English (our internal language) and French (for the local market).
Benefits
- A monthly allowance defined by Business France, check for the amount in Spain, which is updated every quarter.
- Partnerships for various services in Barcelona (restaurants, sports, leisure, and healthcare centers).
- A health insurance plan, April , for hassle-free management of your healthcare expenses, with 100% reimbursement.
- 100% of your round-trip transportation costs covered.
- Covers 100% of your luggage fees (up to 150kg).
- 2 days of home office per week to optimize your focus and efficiency.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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