Intern for IT technical support at BETC Havas agency in São Paulo. Providing technical assistance and supporting IT operations with an agile and efficient focus on user experience.
About the role
- Support Engineer in Bengaluru providing technical support for applications and user queries. Collaborating with team and ensuring ownership of tasks in a client-facing environment.
Responsibilities
- Support application and related user queries
- Take ownership of assigned tasks
- Excellent problem-solving skills
- Collaborate within the team
Requirements
- 3-7 yrs experience in Client facing/Technical Support role
- Experience communicating issues with both technical & non-technical audience
- Accountability - Willingness to answer for the outcomes resulting from own actions
- Self-Motivation – Motivated to achieve tasks due to own enthusiasm
- Experience in SQL, Jira will be an added advantage
Benefits
- Flexible working solutions and parental leave
- Teambuilding activities
- Birthday, Marriage and Birth Gift policy
- Corporate social responsibility program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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