Senior Mortgage Loan Officer providing loan solutions for PNC's customers. Managing customer relationships and collaborating on mortgage transactions remotely.
About the role
- Bilingual Case Manager providing whole-person care support remotely for high-need patients. Engaging with individuals living with Serious Mental Illness/Substance Use Disorder to promote health and wellness.
Responsibilities
- Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
- Use relationship-based strategies to support members with social support navigation
- Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
- Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
- Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks
- Collaborates on care issues with Enhanced Care Management team
- Consistently meet monthly encounter metrics to ensure compliance with health plan regulations
- Identify and break down barriers ensuring individuals’ continuation with the program
- Assists individuals in securing connection to community supports
- Coordinate physical care management appointments through collaboration with external and internal providers
- Utilize external and internal online platforms to collaborate with team members
Requirements
- 1+ years of general work experience (Case Management preferred)
- You are physically located in California
- Bilingual – English/Spanish
- Strong understanding of cultural fluency
- High degree of empathy
- Ability to work collaboratively in a multidisciplinary team
- An eye for optimization
- Organizational skills
- Ability to remain patient when faced with adversity
- Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
- A valid driver’s license and auto liability insurance
Benefits
- Comprehensive health, vision & dental insurance
- 401k
- Monthly $100 work from home expense stipend for your WFH days
- Gas reimbursements for your on-site engagement days
- Flexible vacation policy -- take the time you need to recharge!
- We provide all of the equipment needed for the role
- Opportunity for rapid career progression with plenty of room for personal growth!
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Bilingual Nurse Practitioner providing virtual healthcare services through CareBridge Health. Collaborating with healthcare providers to create and implement patient care plans for complex conditions.
Develop and manage corporate client portfolios while optimizing financial processes at BBVA. Collaborate with various internal teams to implement cash management solutions in a hybrid role.
Bilingual Assistant Retail Store Manager at AT&T in Newburgh, NY. Overseeing store operations and ensuring customer experience with products and services.
Assistant Retail Store Manager overseeing store operations and guiding a team in delivering best customer service at AT&T retail locations. Partnering with the store manager for effective daily operations and sales objectives.
Bilingual Patient Care Coordinator at DuPont Clinic assisting patients with reproductive health scheduling and resources. Supporting patient care transitions and providing compassionate communication.
Service Delivery Manager overseeing travel service operations for International SOS. Coaching teams to deliver exceptional client experiences and operational excellence.
Associate in Technology Strategy Consulting at PwC, developing and implementing strategies for business growth. Analyzing market trends and assisting clients in technology investments and initiatives.
Processing all release of information requests efficiently and accurately. Safeguarding patient privacy and delivering exceptional customer service as an On - Site Lead ROI Specialist.
Bilingual Customer Service Representative assisting Spanish - speaking clients at Localiza&Co. Providing personalized, high - quality service and resolving client inquiries efficiently.