Sales Engineer driving sales by designing, building, and presenting custom demonstrations of the LinkSquares platform. Collaborating with the Sales team to improve customer experience and solve complex contracting issues.
About the role
- Sales Engineer managing technical integrations with partners for Pagaleve's payment solutions. Collaborating cross-functionally to ensure functionality and improve integrated workflows.
Responsibilities
- Support existing integrations with partners, ensuring stability, performance, quality, and availability of technical connections.
- Identify and address incidents, bottlenecks, and opportunities for improvement in integrated flows.
- Identify opportunities to evolve and expand Pagaleve products within partner platforms, including new flows, APIs, features, and technical enhancements.
- Support initiatives to increase coverage and adoption of products via integrations.
- Monitor, test, and validate technical improvements together with Product and Engineering teams.
- Ensure correct implementation and operation of integrations in production.
- Map, document, and keep technical and functional integration flows up to date.
- Document and maintain technical and functional integration flows, ensuring clarity, standardization, and ease of understanding for internal teams and partners.
- Act as a technical support point for integrator partners.
- Assist in resolving questions, technical adjustments, incidents, and improvements related to active integrations.
- Participate in technical meetings with partners and internal teams.
- Support requirement gathering, identifying improvements, and prioritizing requests on the technical roadmap.
Requirements
- Bachelor's degree in Engineering, Computer Science, Information Systems, or related fields.
- Previous experience as a Solutions Engineer, Solutions Engineer, Technical Key Account, Integration Analyst, Developer, or a similar role.
- Experience with technical integrations and partner relationship management.
- Hands-on experience with technical integrations such as AWS (DynamoDB and CloudWatch for request analysis and testing).
- Understanding of system architecture, authentication, and communication between services.
- Knowledge of payment products, gateways, acquirers, reconciliation, or financial solutions.
Benefits
- Health plan with 100% coverage for the primary insured and 75% for the first dependent
- Meal Allowance (iFood Benefits Card)
- Day off during the birthday month
- Discount coupons at our partner stores
- WellHub
- Flexible work model — hybrid (onsite 1–2 times per week)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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