Agency Support Technician managing agency licensing and appointment processes across multiple states. Ensuring accuracy, compliance, and timely updates in all systems with strong attention to detail.
Responsibilities
Manages agency licensing and appointment processes across multiple states
Reviews and processes agency appointments
Maintains agency data
Files and cancels licenses with state departments
Provides support and training to underwriting and field staff
Assists with resolving system issues
Improves workflows
Maintains required documentation
Requirements
High School Diploma required
Continuing education in insurance related courses preferred
Minimum of 3 years of experience in a property/casualty processing position
Demonstrated analytical skills
Demonstrated time management skills
Must be able to work independently
Demonstrated planning and organizational skills
Demonstrated problem-solving skills
Demonstrated attention to detail
Good communication skills – both oral and written; with well developed interpersonal skills
Advanced PC skills, to include Word, Excel and Access
Demonstrated expertise in applicable state statutes and automated systems
Basic math skills
Basic knowledge of property/casualty insurance industry and operations.
Benefits
Generous 401(k) match
Graded profit sharing
Incentive compensation
A wide range of benefits to support your financial health, physical well-being and career development.
Flexibility: remote and hybrid work options, flexible scheduling and a “dress-for-your-day” culture.
Employee recognition programs designed to honor your contributions.
Continuing Education Support: Access to programs that help you enhance your knowledge, skills and educational goals along with 100% tuition reimbursement for academic studies.
Professional Development Opportunities: Tailored designation programs to help you advance in your career such as CPCU, AINS, CPA, CISSP, and more.
Long-Term Career Focus: with an average employee tenure of 14 years.
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